shipping information

shipping & handling fees

we keep it simple & transparent - shipping costs are calculated at checkout based on package weight and/or size. you pay the exact cost of shipping, which we get a discount on.

we do not charge an additional handling fee.

shipping schedule

we ship our orders monday through wednesday every week, excluding holidays. orders received after 12:00am on Wednesday may not be shipped until the following monday.

shipping methods

UPS 2nd Day Air - delivery in 2 business days.

UPS 3 Day Select - delivery in 3 business days.

UPS Next Day Air - delivery the next day.

or

USPS Priority Mail Express - delivery within 1-2 days.

USPS Priority Mail - delivery in 1-3 business days.

free local delivery

local delivery within 6 miles of lake oswego, oregon is free.

local delivery within 20 miles of lake oswego is $4.99, or free for purchases over $100.

we will contact you after purchase to set up delivery.

live arrival guarantee!

we offer a live-arrival guarantee for any plants shipped via priority mail express or UPS next-day air.

contact us within 2 hours of delivery to make a claim

(you must purchase a heat pack & extra insulation if your temps will be below 40 degrees Fahrenheit.)

plants shipped using any other method or without proper winter protection are not eligible for arrive alive guarantee.